HavenTech Intercom Repair and Support

We know how important it is to maintain clear communication at your service window. If your HavenTech window intercom system isn’t performing correctly, we’re here to assist you with dependable support and parts replacement services.

Before you call, please have the following ready:

• Serial Number – A 6-digit numeric code starting with the year (e.g., 18-XXXX or 24-XXXX).
  • For systems made since 2023, this label is on the outer shell.
  • For earlier models, the case may need to be opened to find the label.
• Model Number – Printed on the operator plate. Examples: SC-100, SC-100L, SC-200, SC-300/350.
• Date of Purchase – If available.
• Place of Purchase – HavenTech Intercoms directly, or (if known) the distributor or retailer.

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What Seems to Be the Problem?

To help us troubleshoot and recommend the right solution, please describe any of the following symptoms:

1. The staff is unable to hear the customer clearly
2. The customer is unable to hear the staff clearly
3. Feedback or static noise is heard on either side
4. Physical damage to the device (e.g., cracked shell, loose wires, unresponsive button)
5. Other symptoms – anything else you'd like us to know

Your detailed input helps us diagnose and resolve the issue with speed and accuracy. Thank you for choosing HavenTech.